Is this your first time buying a handpan? So we advise you to choose a handpan with few circular notes (9 counting the ding). This range of percussion instruments has an excellent quality/price ratio and is therefore ideal for starting your learning. Follow all our expert advice to help you find your new handpan.
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Yes! We offer free shipping on every handpan instrument. Estimated delivery time: 7 to 20 days. When you order through us, you can enjoy free shipping, and we offer a 14-day return policy starting from the day you receive your package. To initiate a return, please contact us via email, and we will provide a full refund for your order.
Our team takes 3-5 business days to carefully craft and prepare your handpan order. Once it’s ready, the shipping process typically takes 7-10 business days, depending on your location.
We work with several reliable shipping partners, including UPS, USPS, FedEx, and others, to ensure that your handpan arrives safely and on time. The carrier used for your order may vary depending on your location and the specific shipping method selected.
Yes, we absolutely offer personalized handpan customization for our customers. All you need to do is provide us with the scale diagram and the total number of notes you'd like, and we will create a handpan tailored just for you.
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We will send out a tracking number with instructions on how to track your delivery when your order is shipped. You will be able to track your package through Cosmos Handpans website or the courier tracking services.
We provide a 12-month warranty on every purchase made through our online store. This warranty covers repairs, replacements, price adjustments, refunds, and claims resolution.
